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Mobility Information

Motability (registered charity no: 299745) is a national charity founded in 1977 as the result of a government initiative to assist disabled people with their mobility needs. Motability direct and oversee the Motability Scheme which enables disabled people to obtain a car, powered wheelchair or scooter by using their government-funded mobility allowances.

Motability Scheme

There are two allowances that can be paid to the Motability Scheme to meet the costs of having a car, scooter or powered wheelchair:

  1. Higher Rate Mobility Component of the Disabled Living Allowance (DLA)
  2. War Pensioners' Mobility Supplement

Disabled Living Allowance (DLA)

DLA is a tax-free benefit for adults and children between the ages of 3 and 65, who need help with personal care or have walking difficulties due to physical or mental disability. It has two components:

  1. a care component - for people needing help looking after themselves or supervision to keep them safe
  2. a mobility component - for people who can't walk or who need help getting around

These components are paid at different rates depending on how a persons disability affects them.

You must qualify for the Higher Rate of the Mobility Component of the DLA to apply for the Motability Scheme.

War Pensioners' Mobility Supplement (WPMS)

WPMS is a tax-free benefit for people unable or virtually unable to walk due to a disablement which has been assessed at 40% or more, and for which they receive a basic War Disablement Pension.

Motability Scheme Applications

If you meet either of the above criteria, you can apply to the Motability Scheme.

By Post:

Motability Operations,
City Gate House,
22 Southwark Bridge Road,

By Phone:

0845 456 4566

They are open between 8.30am and 5.30pm, Monday to Friday.

Once accepted by the Motability Scheme, you can opt for the Motability Car Scheme, however, the Mobility Allowance can be spent on anything that improves your mobility. This can be a vehicle but the allowance can also be spent on taxi fares, mobility scooters or to finance the purchase of a new or second hand vehicle. You can purchase your vehicle through any dealer the decision is entirely yours.

Motability Car Scheme

You can choose either a contract hire agreement or hire purchase.

Contract Hire

95% of Motability customers choose this way to pay for their new car. The worry-free 'Contract Hire' Scheme offers the convenience of a single regular payment, and includes:

  • The choice of over 3000 cars from your local motability dealer
  • A new car every three years
  • Free tyres
  • Insurance
  • Road tax
  • Servicing, maintenance and repairs
  • Breakdown cover
  • Window or windscreen replacement

Mileage is generally limited to 15,000 miles a year and any excess mileage is charged for.

The recipient does not necessarily have to be the driver. Two other drivers can be nominated and a third can be nominated for an extra fee of £73 per annum.

If you choose a contract hire car package you must have at least 12 months award length remaining.

Hire Purchase

If you choose hire purchase, you negotiate the actual purchase price with your Motability dealer. You will be responsible for organising and paying for comprehensive insurance, breakdown recovery and servicing and repair costs.

This option may be more suitable if you regularly cover over 15000 miles per year, if you would rather buy a second hand car or if you need adaptions fitted to the car and would rather not have to re-install them every three years.

If you choose a hire purchase agreement you will be expected to be receiving the allowance for the full term of the agreement.

Disabled Parking Badges

The disabled parking badge is issued by your local Social Services office. The badges were originally orange but are now blue to come into line with the rest of the European Community.

The scheme entitles badge holders to park in spaces designated for disabled parking. Some private car parks also provide concessions for badge holders with many on street parking spaces being free of charge.

To qualify for the Blue Badge Scheme you must apply to your local social services from where you will be sent an application pack. If you already qualify for the Higher Rate Mobility Component of the DLA you will qualify automatically by producing proof of this. If you do not qualify for this benefit you may still be able to obtain a Blue Badge by producing a letter from your doctor stating that your mobility is impaired, although the badge is issued by the discretion of the local authority concerned.

Once accepted the badge holder must produce a photograph of themselves and in some cases there may be a small charge. The badge is valid for 3 years.

Further Mobility Information

For information on Motability visit the Motability Scheme web site.

To check your eligibility for the Motability Scheme, you should contact one of the following agencies:

  • Department for Work and Pensions - 08457 123456 (for Disability Living Allowance) or visit the Directgov web site
  • Veterans Agency - 0800 169 2277 (for War Pensioners' Mobility Supplement) or visit the Veterans Agency web site

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